Q&A with Ryan Dowd

Jun 04, 2020 02:00pm -
Jun 04, 2020 03:00pm

Event Description

Q&A with Ryan Dowd

This webinar will be all questions from you:

The types of questions you can ask:

  • Is there a specific patron that you are unsure how to handle and would like guidance?
  • Did you have a situation with a homeless patron and you're not sure whether or not you dealt with it correctly?
  • Do you have specific questions about people experiencing homelessness, poverty, mental illness, or substance abuse?
  • Have you heard something about people experiencing homelessness and you're not sure whether or not it's true?
  • Do you have a coworker who struggles when dealing with challenging patrons and want to know how to help him/her?

This webinar is limited to the first 1,500 people. The recording will be available on the SEFLIN NicheAcademy a few days later.

Presented by Ryan Dowd:

  • Author of the American Library Association book, The Librarian’s Guide to Homelessness.
  • Executive Director of a large homeless shelter outside of Chicago.
  • Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.

Event Type:Training
Early registration ends on May 17, 2020.
Regular registration starts on May 18, 2020 and ends on Jun 01, 2020.
Late registration starts on Jun 02, 2020.
(GMT-05:00) Eastern Time (US & Canada)