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Not available to ship to EU countries.  

Hiring and Developing the Workforce Management Team
Member Price$19.95
Non-Member Price$19.95
Merchandise Description

This book is designed to assist in the recruiting, hiring, training, measuring, and management of a workforce management team that contributes to overall enterprise success and the effective management of the contact center.


This book is one of the many tools provided by SWPP to support workforce planning professionals around the world

$19.95 reg. price USD plus shipping and handling


Society of Workforce Planning Professionals, LLC · 6508 Grayson Court · Nashville, TN  37205 · 615-352-4292  

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