Home
Online Store
Contact Us
Back to SWPP Website
Upcoming Events
Login

Shopping

Guest
Merchandise Details

 

Not available to ship to EU countries.  

Team WFM: Building a Collaborative Process for Contact Center Staffing
Member Price$19.95
Non-Member Price$19.95
Merchandise Description

This book is designed to communicate the importance of contact center staffing to the entire enterprise.  Every department within the company has a role to play in getting the right number of people in place to handle the customer contacts in a timely and quality manner.  And each department will be affected when the center is understaffed.  It takes a united effort to achieve the organization's goals.  Not available to ship to EU countries.  

 

Society of Workforce Planning Professionals, LLC · 6508 Grayson Court · Nashville, TN  37205 · 615-352-4292  

© Copyright 2023



© 2024 Community Brands Holdings, LLC. All rights reserved.