Observational Website UX Testing: It’s Fun! It’s Eye Opening! It’s for you!
July 30, 2020
Observational Website UX Testing is a method of observing real users as they interact with and use your website. Learn more about the steps and techniques of this method and how one public library developed and implemented this method with minimal resources. This process can be both fun and informative and above all, it is an eye-opening window into our users and our websites!
Amy An works in the Instructional Services department at the Boca Raton Public Library (BRPL). Prior to joining BRPL, she worked at the Wimberly Library at Florida Atlantic University and taught high school history. She teaches information and tech literacy classes for BRPL: access to digital libraries, computer basics, and internet safety and privacy. She also serves as the discussion group leader for the Security and Privacy Discussion Forum for the SEFLIN S&P Learning Cluster and is a member of the FLA Marketing & Membership committee. Her presentation today is about her Website UX project for the Boca Raton Public Library Website Workgroup.