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Critical Skills for New and Aspiring Supervisors Pt 1: Dealing with Difficult Employees (60)
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Education Credit: Self-Paced Learning
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This one-hour webinar is part 1 of a three-part series and was recorded on July 31, 2014.

As a new manager or supervisor you are responsible for the performance of everyone you are responsible for. This is no easy task as each employee has different needs, desires and behaviors.
 
And to challenge you even more…sometimes the behaviors are distracting, difficult and even toxic for you and others.

In this interactive and fun webinar we’ll explore common difficult employee behaviors and discuss ways to help the new supervisor or manager better handle the employee situations as they arise while maintaining the integrity of the relationship with them.

By the end of the webinar, participants will be able to:

  • Approach your employees in a non-threatening manner to discuss issues constructively
  • Implement a process for helping and monitoring the desired change of behavior by the employees
  • Identify and counteract the tactics used by difficult employees
  • Distinguish the difference between employee problems and employee symptoms

 

 

Presented by: Andrew Sanderbeck

 

To access the recording:
After you register for this course, you will receive an email entitled "Course Link for Critical Skills for New and Aspiring Supervisors Pt 1: Dealing with Difficult Employees" containing the course link and handouts, if any.

 

 

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