Mastering the Information Environment: Information Behavior in Library Workplaces
Description: As the information horizon expands, the ways in which people store, index, search, access, curate, preserve, and use information diversifies. To capture these activities, “information behaviour” engages in a wide range of research in order to understand the human relationship to information. Within library and information science, librarians use information behaviour to better understand library patrons and their information needs. While most research focuses on users, librarians and library stakeholders can also leverage this to negotiate the meaning and context of information in the workplace and to facilitate the successful transfer of information. This session explores 1) information behaviour theories through the works of Siyali Ramamrita Ranganathan, Carol Kuhlthau, Brenda Dervin, Marcia Bates, and other canonical figures; 2) functions and structures in library workplaces; 3) and effects they have on services and quality of work.
• Develop new or deeper understanding of information behaviour theories
• Place context and meaning to the information profession and workplace
• Explore examples of leveraging information behaviour research in the library workplace
Presenter Bios: Lily Yuxi Ren is a reference and instruction librarian at The Hospital for Sick Children. She holds a Master of Information from the Faculty of Information at the University of Toronto. In September, she will begin her PhD in Information to pursue studies in information behaviour to better understand how people interact with information.