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Communication Skills for Paraprofessionals Series: How to Get Others to Listen to You (60 min)-02/13
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Education Credit: Self-Paced Learning
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Merchandise Description

The Communication Skills Series includes three one-hour webinars geared toward library support staff or any staff interested in professional development. This 60-minute webinar was recorded on February 7, 2013.

 

Pt. 1: How to Get Others to Listen to You

 

There are those who command attention when speaking and others who barely get noticed. If you feel you're one of the “barely noticed,” remember that communication skills are just that – skills to be learned. 

 

With a little practice and a lot of determination you can use a few of the tested and tried ways to make others give you their undivided attention, and become keen listeners to you.

 

This webinar will help you to develop effective communication skills so your words get heard.

 

In this one-hour program we’ll examine:

  • 5 Key Areas to Focus on When Delivering Your Message
  • Multiple Tried and True Techniques to Keep People’s Attention and Desire to Listen to You
  • 6 Steps to Practice Before You’re Speaking to Others

 

Presented by: Andrew Sanderbeck

Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.

 

To access the recording:
After you register for this course, you will receive an email entitled "Course Link for Communication Skills for Paraprofessionals Series: How to Get Others to Listen to You" containing the course link and handouts, if any.

 

 

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