Merchandise Details
Supervisor Series: Conflict Management-Let's Have a Discussion
Member Price$0.00
Non-Member Price$0.00
You can earn education credits by purchasing this product.
Credits will only be earned after the product is paid in full.
Education Credit: Self-Paced Learning
Credit Amount: 1.5
Merchandise Description

Supervisor Series: Conflict Management-Let's Have a Discussion
90 min

Conflict...the very word can strike fear into the hearts of most of us, but it doesn’t have to be that way. Recognizing the who, what, and why of conflict can often lead to productive solutions, rather than anxiety, blame, or resentment. With this webinar, you’ll learn the who, what, and why of conflict. You’ll discover specific clues that conflict exists, the most common causes of conflict, and the consequences that can result if the conflict is not handled with a win-win approach. Uncover 12 questions to ask before attempting conflict resolution and learn specific ways to set an example during the process. Learning to use the 3 key steps to resolving conflict will make life easier at work –and at home.
If you’ve ever found yourself uncomfortable in a conflict situation – and who hasn’t?! – you’ll want to take advantage of this webinar!

Presenter:  Linda Bruno
Linda Bruno has been developing and conducting training seminars for more than ten years. Certified with Development Dimensions International and Achieve Global, she also offers her own workshops on Customer Service, Supervisory Skills, Personalities, Organizational Skills, Effective Communication, Returning Balance to Your Life, and many other topics.


© Copyright 1996-2019 by The Southeast Florida Library Information Network, Inc.
Office 452, Wimberly Library, Florida Atlantic University
777 Glades Road, Boca Raton, FL 33431
Phones: 561-208-0984 - 877-733-5460 (toll free)  Fax: 561-208-0995

The Southeast Florida Library Information Network and related materials are funded under the provisions of the Library Services and Technology Act, from the Institute of Museum and Library Services, and the Library Cooperative Grant, from the State of Florida, both which are administered by the Florida Department of State's Division of Library and Information Services.‚Äč

© 2019 Community Brands Holdings, LLC. All rights reserved.