B1 – How Continuous Quality Improvement (CQI) is Being Used to Transform a Child Welfare System      

A comprehensive CQI system is required to systematically and strategically harness data to build effective processes that enable continuous learning for the improvement of practices, services, and performance. Traditionally, CQI consists of data collection via the Child and Family Services Review (CFSR) case review process. However, it is often driven by compliance rather recognized as an opportunity for continuous learning. To shift this perspective, leadership must prioritize CQI as a lever for change and growth. Oregon’s Child Welfare is embracing this approach through their Vision for Transformation with CQI as a Guiding Principle in the roadmap to achieve a child and family well-being system.

Presenters: Leanne Heaton and Janese Evans, Chapin Hall at the University of Chicago, Chicago, IL; Alysia Cox, Oregon Department of Human Services, Child Welfare Division, Salem, OR