Presented by Ryan Dowd:
Ryan is the Executive Director of a large homeless shelter outside of Chicago. Author of the American Library Association book "The Librarian’s Guide to Homelessness" and a global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.
Some of the issues covered:
• The two times you should call the police (and the two times you should never call the police)
• How to place a police call safely
• How to work with the police when there isn’t a crisis so that everything goes smoother
Want to receive weekly tips from Ryan on how to work with homeless, addicted and mentally ill patrons? Sign up here.
Note: This is a “members-only” webinar. Please do NOT share this link outside of your organization!
A recording will be available on the SEFLIN NicheAcademy site a few days after the live event.