How to Give and Receive Feedback (Constructive Criticism) so Everyone is Still Speaking to Each Othe

Apr 21, 2022 02:00pm -
Apr 21, 2022 03:00pm

Event Description

How to Give and Receive Feedback (Constructive Criticism) so Everyone is Still Speaking to Each Other Afterwards
Thu, Apr 21, 2022 2:00 PM - 3:00 PM ​ EST
We all have blind spots: We forget, we make mistakes, we disagree, and we misunderstand. Being able to give and take feedback is how we get back on track, improve productivity, and build trust and respect. Criticism does not necessarily require confrontation. But, many people have been wounded in poorly managed meetings, and most people suffer from some form of conflict avoidance. Preparation and practice can make difficult conversations easier and more productive. And the good news is that some issues are none of our business.
Learn why taking and giving feedback requires the same skills, why finding points of agreement can help navigate conflict, the differences between healthy and unhealthy conflict, the rules of engagement, responding to constructive feedback versus feeling attacked, and what do to when conversations are hijacked by gossip, rumor, red herrings, and hidden agendas.
Following this webinar, you will know how to:
•  Resolve conflicts faster and more effectively.
•  Reduce conflict avoidance.
•  Make it more comfortable for others to seek out feedback.
Presenter: Pat Wagner has been a trainer and consultant for libraries for over 40 years. She focuses on personnel, management, and leadership issues, including marketing, project management, and tech services productivity. 

Event Type:Training
Early registration ends on Feb 27, 2022.
Regular registration starts on Feb 28, 2022 and ends on Mar 23, 2022.
Late registration starts on Mar 24, 2022.
(GMT-05:00) Eastern Time (US & Canada)