Giving effective feedback can be rewarding – and challenging! This webinar will teach us tips on effective coaching and counseling that will help reduce the need for reprimands – whew! What a relief! You’ll know when to use which technique, why it’s important to consider the differences, and why supervisors tend to avoid these vital areas of effective management. You’ll also be given tools that will help you deal with the dreaded case of the necessary reprimand – and you’ll leave the webinar feeling more confident in your ability to handle it well. It’s an area most of us would rather forget – but as supervisors and managers, it’s not likely we’ll get off scot-free. Why not feel in control when handling these necessary parts of your job?
Presenter: Linda Bruno
Linda Bruno has been developing and conducting training seminars for more than ten years. Certified with Development Dimensions International and Achieve Global, she also offers her own workshops on Customer Service, Supervisory Skills, Personalities, Organizational Skills, Effective Communication, Returning Balance to Your Life, and many other topics.