Ornery Teenagers:
How to compassionately and effectively manage their problem behaviors

Some of the issues covered:

• Why teenagers do what they do
• The psychology, sociology, and anthropology of teenagers (and how you can use that knowledge to solve problems!)
• How to prevent conflicts with teenagers

Presented by Ryan Dowd:

• Author of the American Library Association book, The Librarian’s Guide to Homelessness.
• Executive Director of a large homeless shelter outside of Chicago.
• Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.

Want to receive weekly tips from Ryan on how to work with homeless, addicted and mentally ill patrons?  Sign up here.

Note: This is a “members-only” webinar. Please do NOT share this link outside of your organization!

A recording will be available on the SEFLIN NicheAcademy site a few days after the live event.