Whole Person Librarianship: Social Work Concepts for Holistic Patron Services

Mar 04, 2019 08:00am -
Apr 05, 2019 11:00pm

Event Description

5-Week eCourse - Asynchronous

Whole Person Librarianship applies social work concepts to library practice to improve patron services across library types. As library-social work collaborations expand in number and type across the country, all library staff members can learn to provide more holistic service by applying tools and technique that are grounded in decades of social work practice and experience. The techniques used in a Whole Person Librarianship approach bolster library staff skills in areas of mental health, self care, and understanding and working with patrons in crisis, and more.

This course will engage learners in a personalized project that they develop over the course of five weeks, focused on these topic areas: introduction to library-social work collaboration, Person-in-Environment, resource mapping, Cultural Humility, and Reflective Practice. Participants will gain new perspectives on service that they can apply from the front line to the board room. 

Learning Outcomes:  By the end of this course, the participant will be able to:

  • Explain the importance of library-social work collaboration in a contemporary library service.
  • Describe key social work concepts for a whole person approach to library service
  • Apply key social work concepts to their own library work.

Who Should Attend

Library staff who work with special populations, library staff who provide outreach and engagement services, library managers, regional and multitype library administrators, library consultants. Library staff who work directly with patron populations will benefit from new approaches to learning about and engaging with their patrons. Managers and administrators can apply whole person techniques to patron groups or to better understanding their own staff members. Library staff who work in multitype systems will learn about this trend that will likely impact libraries in their systems (if it hasn't already) and how they can better support library staff in understanding and making best use of the concepts inspired by library-social work partnerships. Library consultants will gain new skills for learning about and engaging with various patron populations.

Limited seating - priority will be given to SEFLIN members.  If your library is not a member of SEFLIN and you do not have an individual SEFLIN account please create an account at seflin.org.  Individuals need to FIRST have a SEFLIN account to then register on the wait-list HERE.  (Please make sure you refresh your browser after opening an account.)  We will grant first come first serve access if seats remain available. 

About the Presenter

Sara Zettervall is the founding consultant and trainer for Whole Person Librarianship, which applies social work concepts to library practice. She also works at Hennepin County Library as the community engagement librarian for East African refugees in Minneapolis. Her experience includes leading innovative projects in public, academic, and school libraries and archives. She was the 2017 winner of the Bogle Pratt International Travel Fund, in support of presenting on library-social work collaboration at the Symposium of the International Consortium for Social Development in Zagreb, Croatia. A 2014 American Library Association Emerging Leader, Sara has continued to serve ALA through involvement in the Equity, Diversity, and Inclusion Recommendations Implementation Working Group. She has published on outreach services in Public Libraries, VOYA, American Libraries, and Library Youth Outreach. She holds an MLIS from St. Catherine University (St. Paul, MN) and a MFA in Creative Writing from the University of Michigan.

More info and tech requirements


Event Type:Training
Category:Community
Early registration ends on Jan 08, 2019.
Regular registration starts on Jan 09, 2019 and ends on Feb 19, 2019.
Late registration starts on Feb 20, 2019.