Service Animals: Your Obligations Under the ADA

Some of the issues covered:

• Which types of animals are covered by the Americans with Disabilities Act (ADA)?
• What are the two questions you can legally ask? (Yes, there are only two!)
• Can you legally exclude a service animal if it growls, poops, sets off someone's allergies, or scares someone with a phobia?

Presented by Ryan Dowd:

• Author of the American Library Association book, The Librarian’s Guide to Homelessness.
• Executive Director of a large homeless shelter outside of Chicago.
• Global trainer to libraries, police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.

Want to receive weekly tips from Ryan on how to work with homeless, addicted and mentally ill patrons?  Sign up here.

Note: This is a “members-only” webinar. Please do NOT share this link outside of your organization!

A recording will be available on the SEFLIN NicheAcademy site a few days after the live event.