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Primary purpose is to oversee and recommends programing and services to members to enhance or recognize efforts in customer services.

Committee Leadership

	Jackie Pratt (Chair) General Manager Town of Stowe Electric Department Stowe, VT United States
	Kristen Ennis (Member) Hull Municipal Light Plant Hull, MA United States
	Anne Finley (Member) Administrative Assistant Hull Municipal Light Plant Hull, MA United States
	Mr. Eric R. Grover (Member) Office Manager Rowley Municipal Lighting Plant Rowley, MA United States
	Mrs. Lily King (Member) Office Manager Town of Stowe Electric Department Stowe, VT United States
	Mr. Dylan Lewellyn (Member) Interim General Manager/ Business Manager Ipswich Municipal Light Department Ipswich, MA United States
	Ms. Jennifer O. Ready (Member) Billing Specialist Taunton Municipal Lighting Plant Taunton, MA United States
	Ruth Swift (Member) Customer Service Manager Norwich Public Utilities Norwich, CT United States
	Ms. Shayna Williams (Member) Member Solutions Supervisor New Hampshire Electric Cooperative, Inc. Plymouth, NH United States
	Ms. Wendy Esche (Staff Liaison 1st) Director of Marketing, Communications and Events Northeast Public Power Association Littleton, MA United States
	Jacqueline Campbell (Staff Liaison 2nd) Member Services Coordinator Northeast Public Power Association Littleton, MA United States