You must pre-register for on-site attendance. No registration fee refunds will be granted for cancellations received after October 30, 2019. In order to receive a refund (less $10 administrative fee), the EBA must receive your written notice of cancellation by October 30, 2019. Registrants who are unable to attend may send a substitute for the entire program. EBA regrets that refunds will not be given for no-shows. Send cancellation request by email to Mary Margaret Frank at firstname.lastname@example.org or by fax to (202) 833-5596.