Your Role as a Supervisor

Jun 19, 2018 08:00am -
Jun 19, 2018 04:30pm
401 SW Water St., Peoria, IL 61602


Event Description

Your Role as a Supervisor

New managers and supervisors are often not prepared for the challenges that come with being responsible for managing others. In this course, participants will learn that succeeding in a supervisory role requires more than operational expertise – it takes understanding the expectations others have of you, learning to balance operational and personnel demands, establishing your personal credibility and authority, and creating a productive environment.

At the end of this course you will be able to:
 • Identify what management and your employees expect from you as a supervisor.
 • Recognize specific practices that positively and negatively impact a supervisor’s success and effectiveness.
 • Explain the characteristics, strengths and vulnerabilities of four basic leadership styles.
 • Appropriately adjust your leadership style for different employees and situations.
 • Increase the frequency and ways in which you recognize and reward positive performance.
 • Assess the strengths/weaknesses of your current work group environment and identify opportunities to improve or enhance this environment.

Topics that will be covered:
 • Making the Transition – Supervising, Managing and Leading Others
 • Starting Out on the Right Foot – Identifying Expectations
 • How Do Your People View You?
 • Four Basic Leadership Styles
 • Common Employee Types and How to Supervise Them
 • Creative Ways to Recognize and Reward Positive Performance
 • Building a Strong “Infrastructure” – the Components of a Productive, Positive Work Environment

Prerequisites: Managers, supervisors or team leaders, with direct reports, who are either transitioning into the role or have less than three years’ experience; managers/supervisors with little or no previous training.

Advanced Preparation: There is no advanced preparation for this course.

Field of Study: Team Management, Interpersonal Skills, Motivating Others

Delivery Method: Group-Live | Course Level: Basic | Duration: Full day – 8:00am - 4:30pm

Continuing Education/Recertification Credits: CPE Credits, HRCI Recertification Credits and SHRM Professional Development Credits may be available for this course.

Event Type:Public Training
Category:Leadership Development
Early registration ends on Nov 15, 2017.
Regular registration starts on Nov 16, 2017 and ends on Jun 18, 2018.
Late registration starts on Jun 19, 2018.
(GMT-06:00) Central Time (US & Canada)

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Registration Fees
Fee TypeEarlyRegularLate
Member Fee: $405.00$405.00$405.00
Non-Member Fee: $505.00$505.00$505.00