Interpersonal Communication Skills

Jul 26, 2018 08:00am -
Jul 26, 2018 04:30pm
1600 S. Brentwood Blvd., St. Louis MO 63144


Event Description

Interpersonal Communication Skills

Every relationship, both personal and professional, is dependent upon communication. Successful projects and businesses depend on people accurately understanding one another. In this course, participants will learn to communicate with clarity, eliminate communication barriers, influence the actions and thoughts of others, and respond assertively.

At the end of this course you will be able to:
 • Recognize the strengths and weaknesses of your personal communication style.
 • Identify the communication style of others and how it impacts their ability to “hear you.”
 • Compose your messages to match your listeners’ information needs.
 • Give and receive feedback respectfully and assertively.
 • Professionally resolve conflict while being polite but assertive.
 • Improve and strengthen your relationships with everyone at work (and at home).

Topics that will be covered:
 • Analyzing Your Personal DiSC© Assessment
 • Recognizing the Strengths and Limitations of Each Personality Style
 • Development of Your Approach to Personality Styles Different from Yours
 • Nonverbal Signals You Send to Others (Stress, Anger, Etc.)
 • Personal Barriers That Keep You from Communicating Assertively (not Passively or Aggressively)
 • Stop, Look, and Listen Formula
 • Addressing Negative Situations Assertively

Prerequisites: Individuals who wish to improve their ability to communicate with and understand others.

Advanced Preparation: Participants will receive information to complete a DiSC© Profile about three weeks prior to the course date. The online profile must be completed prior to course.

Field of Study: Interpersonal Communication

Delivery Method: Group-Live | Course Level: Overview | Duration: Full day – 8:00am - 4:30pm

Continuing Education/Recertification Credits: CPE Credits, HRCI Recertification Credits and SHRM Professional Development Credits may be available for this course.

Event Type:Public Training
Category:Professional Development
Early registration ends on Nov 15, 2017.
Regular registration starts on Nov 16, 2017 and ends on Jul 25, 2018.
Late registration starts on Jul 26, 2018.
(GMT-06:00) Central Time (US & Canada)

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Registration Fees
Fee TypeEarlyRegularLate
Member Fee: $425.00$425.00$425.00
Non-Member Fee: $525.00$525.00$525.00