Problem Solving & Decision Making

Jul 10, 2018 08:00am -
Jul 10, 2018 04:30pm
(GMT-6)
1600 S. Brentwood Blvd., St. Louis MO 63144

 

Event Description

Problem Solving & Decision Making

Problem solving is an everyday workplace activity - whether for yourself, other individuals, your work group or for the enterprise. The techniques presented in this course will equip you with a robust standard methodology for solving problems that range in scope from technical/production to administrative/office related issues. You will learn a systematic process designed to enable understanding a problem, resolving it and taking steps to prevent the same or similar problems from recurring.

At the end of this course you will be able to:
 • Organize information and data to clearly identify the problem.
 • Prioritize and isolate problem root causes.
 • Develop alternate solutions and select a proposed solution.
 • Implement then verify and validate problem solutions.

Topics that will be covered:
 • Defining the problem and measuring the effect
 • Prioritizing to identify and isolate root causes
 • Developing alternatives and choosing corrective action
 • Implementing corrective actions
 • Monitoring to prevent recurrence

Prerequisites: Individuals who participate in projects or teams who are asked to resolve problems. Team leaders who want to teach team members a disciplined strategy for identifying and resolving problems.

Advanced Preparation: There is no advanced preparation for this course.

Field of Study: Problem Solving, Decision Making, Project Management

Delivery Method: Group-Live | Course Level: Basic | Duration: Full day – 8:00am - 4:30pm

Continuing Education/Recertification Credits: CPE Credits, HRCI Recertification Credits and SHRM Professional Development Credits may be available for this course.


Event Type:Public Training
Category:Professional Development
Early registration ends on Nov 15, 2017.
Regular registration starts on Nov 16, 2017 and ends on Jul 09, 2018.
Late registration starts on Jul 10, 2018.
(GMT-06:00) Central Time (US & Canada)

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Registration Fees
Fee TypeEarlyRegularLate
 Full-Day
Member Fee: $405.00$405.00$405.00
Non-Member Fee: $505.00$505.00$505.00