This ILT Series course builds on the skills and concepts taught in Outlook: Basic. Students will learn how to customize Outlook, use Quick Steps, create Folder pane shortcuts, customize the Navigation bar, customize their messages and signatures, and set up automatic replies. Then students will learn how to set rules for organizing messages and use advanced techniques for managing and maintaining their mailboxes. Students will also learn how to search various folders, use filters, and apply categories, as well as how to work with notes and Journal entries. Finally, they will learn how to share Outlook calendars and contacts and stay informed with RSS feeds.
This course will help students prepare for the Microsoft Office Specialist exam for Outlook (exam 77-423). For comprehensive certification training, students should complete the Basic and Advanced courses for Outlook.
Unit 1: Customizing Outlook
Topic A: The Outlook environment
Topic B:General options and account settings
Topic C: Quick Steps
Topic D: The Folder pane and Navigation bar
Unit 2: Customizing messages
Topic A: Message appearance
Topic B: Signatures
Topic C: Voting buttons
Topic D: Out-of-office messages
Unit 3: Mailbox organization and management
Topic A: Setting rules
Topic B: Managing your mailbox
Unit 4: Organizing items
Topic A: Folders
Topic B: Searching
Topic C: Advanced filtering
Topic D: Categories
Unit 5: Notes and Journals
Topic A: Recording information with notes
Topic B: Tracking activities with the Journal
Unit 6: Collaboration
Topic A: Sharing your calendar and contacts
Topic B: Staying informed with RSS
Appendix A: Connecting with SharePoint
Topic A: Connecting with colleagues via Outlook Social Connectors
Prerequisites: There are no prerequisites for this course.
Advanced Preparation: There is no advanced preparation for this course.
Competencies: Computer Science
Delivery Method: Group-Live
Program Level: Advanced
Recommend CPE Credits: 7
Fields of Study: Computer Science
Duration: Full-day – 9:00 am - 4:30 pm
Member Cost: $175; NonMember Cost: $189
Computer Training Cancellation/Reschedule Policy: If cancellation/reschedule is received 15 or more business days prior to the start of the class, there will be no penalty. If cancellation/reschedule is received 10-14 business days prior to the start of the class, there will be 50% penalty billed. Anything less than 10 business days the full fee for the class will be billed.
For more information regarding refund, complaint and/or program cancelation policies, please contact AAIM’s Research and Solutions Team at 314-754-0166.