Effective Writing Skills
An effective letter or email informs, persuades, and impresses your reader. This class provides various methods to writing efficiently, avoiding pitfalls to written communication like passive sentences, wordiness, overuse of big words and clichés. Through a combination of lecture and hands-on learning, participants will learn how to write simply and clearly, eliminate redundancies, and create messages that readers will remember.
At the end of this course you will be able to:
• Get going when you don’t know where to begin - overcome “writer’s block” once and for all.
• Replace tired, out-of-date words and jargon with crisp, updated words; boosting your impact immediately.
• Avoid wordiness and eliminate stiff, formal language.
• Eliminate “killer words and phrases” that destroy your positive tone.
• Write “no” letters with a “yes” sound.
• Format your letters properly.
• Effectively use “white space.”
Topics that will be covered:
• How to Write Simply and Clearly
• Eliminate Redundancies and Out-Of-Date Words and Phrases
• How to Write Specifically
• How to Include the Five W’s in Your Writing
• How to Write Positively
• Write Openings and Closings That Readers Will Actually Read and Remember
• Write an Informational Letter, a “No” Letter and an Apology Letter
•Transfer Writing Styles from Letters to Email
Prerequisites: Employees who correspond with internal or external customers either by mail or e-mail.
Advanced Preparation: There is no advanced preparation for this course.
Field of Study: Written Communication
Delivery Method: Group-Live | Course Level: Overview | Duration: Full day – 8:00am - 4:30pm
Continuing Education/Recertification Credits: CPE Credits, HRCI Recertification Credits and SHRM Professional Development Credits may be available for this course.