The High EQ Leader
Emotional Intelligence (EQ) is the ability to recognize and understand the feelings and emotional
reactions in one’s self and others, then to use that information to build better relationships. Ultimately, better relationships translate into better workplaces and more effective organizational performance. In this course, you will learn more about the components of EQ as a way to increase your leadership skills to understand yourself and your employees better, and to learn how to translate that information into effective actions.
At the end of this course you will be able to:
• Describe the science of the brain that tells us how to act and creates/manages emotional reactions.
• Demonstrate how to deal with “hot buttons,” both your own and others.
• Understand what research tells us about the relationship of EQ competency and leadership.
• Demonstrate methods for avoiding emotional hijackings and leading in a way that helps others in the workplace to avoid them.
• Recognize the core EQ components in employees and how to lead them using empathy and influential skills.
• Assess yourself in nine EQ components and create a leadership action plan for increasing your use of EQ leadership skills.
Topics that will be covered:
• Self-Awareness and Self Control
• Leading with Empathy
• Social Expertise, Collaboration, and Conflict Resolution
• Personal Influence of Yourself and Others
• Knowing and Taking Action toward Purpose and Vision
• Integrating EQ Competency into Your Leadership Role
Prerequisites: Leaders at all levels in the organization – team leaders, frontline supervisors, managers, project managers and executives.
Advanced Preparation: Participants will receive information to complete an EQ Profile about three weeks prior to the course date. The online profile must be completed prior to course.
Field of Study: Emotional Intelligence
Delivery Method: Group-Live | Course Level: Basic | Duration: Full day – 8:00am - 4:30pm
Continuing Education/Recertification Credits: CPE Credits, HRCI Recertification Credits and SHRM Professional Development Credits may be available for this course.