This ILT Series course covers the basic functions and features of Outlook. After an introduction to Outlook’s window components, students will learn how to read and send email messages using several methods. Then they will learn how to manage email messages and attachments, configure message options, and use basic search functions. Students will also learn to manage contacts and contact groups, work with tasks, and create appointments. Finally, they will learn to send and respond to meeting requests.
This course will help students prepare for the Microsoft Office Specialist exam for Outlook (exam 77-423). For comprehensive certification training, students should complete the Basic and Advanced courses for Outlook.
Unit 1: Getting started
Topic A: The program window
Topic B: Outlook Today
Unit 2: Email basics
Topic A: Reading messages
Topic B: Creating and sending messages
Topic C: Working with messages
Topic D: Handling attachments
Topic E : Printing messages and attachments
Unit 3: Email management
Topic A: Setting message options
Topic B: Organizing the Inbox folder
Topic C : Managing junk email
Unit 4: Contacts
Topic A: Working with contacts
Topic B: Address books
Topic C: Using contact groups
Unit 5: Tasks
Topic A: Working with tasks
Topic B: Managing tasks
Unit 6: Appointments and events
Topic A: Creating and sending appointments
Topic B: Modifying appointments
Topic C: Working with events
Topic D: Using Calendar Views
Unit 7: Meeting requests and responses
Topic A: Scheduling meetings
Topic B: Managing meetings
Prerequisites: There are no prerequisites for this course.
Advanced Preparation: There is no advanced preparation for this course.
Competencies: Computer Science
Delivery Method: Group-Live
Program Level: Basic
CPE Credits: 7
Fields of Study: Computer Science
Duration: Full-day – 9:00 am - 4:30 pm
Member Cost: $175; NonMember Cost: $189
Computer Training Cancellation/Reschedule Policy: If cancellation/reschedule is received 15 or more business days prior to the start of the class, there will be no penalty. If cancellation/reschedule is received 10-14 business days prior to the start of the class, there will be 50% penalty billed. Anything less than 10 business days the full fee for the class will be billed.
For more information regarding refund, complaint and/or program cancelation policies, please contact AAIM’s Research and Solutions Team at 314-754-0166.