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Primary purpose is to oversee and recommends programing and services to members to enhance or recognize efforts in customer services.

Committee Leadership

	Anne Finley (Chair) Administrative Assistant Hull Municipal Light Plant Hull, MA United States
	Haleigh Dufour (Member) Business Services Littleton Electric Light and Water Departments Littleton, MA United States
	Kristen Ennis (Member) Hull Municipal Light Plant Hull, MA United States
	Ms. Caitrin Ferriter (Member) Director of Customer Service and Sales Westfield Gas & Electric Light Department Westfield, MA United States
	Mr. Eric R. Grover (Member) Office Manager Rowley Municipal Lighting Plant Rowley, MA United States
	Mrs. Lily King (Member) Office Manager Town of Stowe Electric Department Stowe, VT United States
	Mr. Dylan Lewellyn (Member) General Manager Ipswich Municipal Light Department Ipswich, MA United States
	Ms. Jennifer O. Ready (Member) Billing Specialist Taunton Municipal Lighting Plant Taunton, MA United States
	Ms. Linda Seaman (Member) Operations Manager Middleborough Gas and Electric Department Middleboro, MA United States
	Ruth Swift (Member) Customer Service Manager Norwich Public Utilities Norwich, CT United States
	Dani Taylor (Member) Energy Services/Communications Supervisor Middleborough Gas and Electric Department Middleboro, MA United States
	Ms. Shayna Williams (Member) Member Solutions Supervisor New Hampshire Electric Cooperative, Inc. Plymouth, NH United States
	Ms. Wendy Esche (Staff Liaison 1st) Director of Marketing, Communications and Events Northeast Public Power Association Littleton, MA United States
	Jacqueline Campbell (Staff Liaison 2nd) Member Services Coordinator Northeast Public Power Association Littleton, MA United States
	Sarah Kubik (Staff Liaison 2nd) Manager of Education & Marketing Northeast Public Power Association Littleton, MA United States